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A row of ornamental grasses growing through black lava rock, edged against a concrete walk, with a segmental block wall and dark metal fencing behind them.

Frequently asked questions

Everything we get asked, in one place.

Design, cost, permits, timelines, and what happens after the crew leaves. Start typing and we will take you straight to the answer — or work down the sections and read the lot.

All of it

Every question, by topic.

Getting started

Whether this is a job we take, how it begins, and what it costs to find out. Which is nothing.

Transparency and honesty are our top priorities, and we keep you informed at every step rather than only at the ones that need a decision. We design what we build and build what we design, so nothing is handed between two companies with different ideas about it. And we treat every job like it is our own backyard.

That is common, and it is what the consultation is for. Our in-house designer will guide you through the creative process, bringing recommendations and a clear design plan to the table.

We walk your property with you, understand what you want from the space and explore what it could be. By the end of it you have a straight answer about whether the project needs a custom design — usually it does, and on the jobs where it does not, we say so. Nothing is measured to scale or drawn on that visit; that is the visit after.

No. Consultations are free and so are estimates. Design is the part that is paid for, because a build-ready plan is a deliverable rather than a free sketch attached to a bid — and there is no design fee until you have asked for one.

One company, two ways in, because the two jobs are genuinely different to buy. Design and Build starts with a consultation and usually a drawing, and runs through an itemised bid to a finished installation. Seasonal Property Services starts with an estimate and a date — cleanups, cutbacks, mulch, beds and leaf removal, booked by the season. Same crews, same phone number, same standard.

In Wichita and surrounding areas including Andover, Derby, Maize, and Goddard. Wichita and Sedgwick County are the core of it. Seasonal work in particular is scheduled by area, so where a property sits usually affects the date rather than the answer.

Yes, and it is a named line rather than an overflow: municipal parks, plazas and public spaces, commercial outdoor environments and entry features, estate-scale residential, and high-traffic, low-maintenance installations. McPherson Commons was a public entry and community space finished to a city-ready standard.

Design

Until it is drawn, it is just potential. What the plan contains, how long it takes, and what happens if you already have one.

Bring us a sketch or a full design plan and we will work with it — or refine it — to make sure it fits your property layout, budget and long-term vision.

Within about two weeks, we sit down for a full design presentation covering the plan, the layout and the materials, and you leave with a detailed proposal and transparent pricing.

Usually we recommend one. Nothing brings ideas to life like seeing them on paper, and because we build what we draw, the plan reduces guesswork, avoids costly changes and makes sure the finished installation matches the original vision.

The design presentation is built for it — that is the meeting where we answer questions and make adjustments, and it is the cheapest point in the whole project to move anything. After the bid is approved we meet again to finalise every detail before a formal construction contract, and materials are ordered against that contract on the deposit: 50% upfront to secure your place on the schedule and order materials. Past that, a change has a cost attached, which is most of the argument for drawing it first.

Twice, deliberately. Material coordination is part of the design package — rock, mulch, edging, pavers and wall block chosen together, so colour, texture and scale agree with each other instead of being picked one at a time on site. Then, before ground is broken, a material specialist reaches out to guide the final selections from pavers to finishes, because settling them early is what keeps the schedule honest.

Bids and money

How a price is arrived at, what the bid actually shows you, and when each half of it falls due.

We are typically booked out 2 to 4 weeks depending on the season. We recommend reaching out early to secure your spot on our schedule.

We require 50% upfront to secure your place on the schedule and order materials. The remaining 50% is due upon project completion — once the job meets your expectations.

Yes. We are happy to phase a project across your timeline or budget while keeping the overall design consistent and cohesive.

It depends on size, materials, site conditions and any added features — a fire pit, seat walls, steps or a covered structure all change the number. We build an itemised, transparent bid so you can see exactly what each part costs before anything is ordered.

Four things move the number, and the block you choose is not one of them: wall height, site conditions, the soil behind it, and whether the height or the load means it has to be engineered. That is why we survey before we quote rather than pricing by the square foot over the phone.

Somebody comes and looks at the property first — there is no honest way to price a garden from a photograph. From there it goes one of two ways. If the project needs a design, the price arrives with the plan: within about two weeks of the measured visit we present the design and hand you a detailed proposal with transparent pricing. If you already have a drawing, we go straight to an itemised bid.

Itemised and transparent, so you can read what each part of the job costs before you agree to any of it — and identical in kind whether we drew the plan or you brought your own. Once it is approved we meet to finalise every detail and move forward on a formal construction contract. Only then are materials ordered, crews assigned and a timeline put in your hands.

On site

Permits, approvals, who turns up, and everything that moves a schedule once the machines are on the property.

Yes — we handle all necessary permits and coordinate with utility providers. Any unknowns such as irrigation heads, private lines or underground features need to be clearly marked by the homeowner before work begins.

We are familiar with HOA guidelines and local permitting processes in and around Wichita, and we will assist with everything from drawings to documentation if your project needs approval.

Most patio projects take several weeks from planning through completion, depending on weather and scope. Time on site is a much shorter part of that than people expect — the Debroata Residence, a full concrete and fencing rebuild, ran five days once the plan was settled.

A dedicated project manager oversees the build, holds quality control and keeps the work moving, and your project lead provides regular updates — so there is one person to ask rather than a number to chase. The people who drew the plan are the people building it, which is the whole point of buying both from one company.

Genuinely disruptive while the ground is open. Demolition, material removal and excavation come first and they are the loud part, and access matters throughout, because machines, materials and deliveries all have to reach the work. What does not change is how the property is treated in between — crews work the job as though it were their own.

The schedule moves, and you hear about it from your project lead rather than from an empty driveway — regular updates are part of the build rather than something you have to ask for. Weather is one of four things that move a timeline, alongside scope, access and permitting, and it is why the dates are agreed at the contract rather than quoted off a webpage.

Scope decides it, and the finished jobs describe it better than an average would. A renovation of approximately 550 square feet of landscape beds took three days. A front bed renovation and lighting upgrade took four days. A full-scale landscape renovation — excavation, regrading, a Schedule 40 PVC drainage system, over 89 new plants, shrubs and trees, two retaining walls and an LED lighting upgrade — took three weeks. Yours is agreed at the contract, not estimated from a website.

After we finish

What the property looks like when we leave, what you are handed, and what the last payment is really for.

We provide simple care instructions for your plants and hardscapes, along with customised one-pagers for plant care, and we can connect you with reliable maintenance partners if you want them.

Clean. Clean job sites and full project cleanup are lines in the build rather than a favour at the end, and demolition and material removal are ours to haul rather than yours to arrange. On McPherson Commons that same standard was described as full site cleanup and detailing to a city-ready finish — the level does not change between a public space and a back garden.

Tell us, and tell us while we are still on the property rather than after the invoice. The payment structure is the mechanism: the balance is not due until the finished project meets your expectations, which makes an unresolved problem our problem as well as yours. We would far rather hear a complaint early than a polite silence.

Yes, through the seasonal side of the business. Cleanups, cutbacks, mulch, bed work and leaf removal are booked by the season — an estimate, a date, a crew — and it is the same company that built the space. Autumn is the window that fills first, so it is the one worth booking before you need it.

What goes wrong

The failures we get called out to fix, and what has to happen underneath a surface for it not to become one.

Properly built retaining walls can last decades with minimal maintenance. What shortens that is almost always water — pressure building up behind a wall that was never given a way to drain.

Yes. Water is the number one cause of retaining wall failure, and proper drainage behind a wall prevents the pressure build-up that causes it during Wichita’s wet seasons. Drainage is not optional. Skipping it guarantees failure.

Walls over certain heights, or in high-load conditions, require engineering, reinforcement and permitting. Structural retaining walls need engineered footings and precise installation of interlocking blocks. We will tell you which category your wall falls into before you commit to anything.

Because the grade sends it there and nothing gives it anywhere else to go. Pooling and washout after heavy rain are symptoms of a fall problem, not a weather problem, and they will repeat every storm until the grade is corrected or a subsurface route is built.

If they are discharging at the foundation, yes. A downspout that empties beside the house is putting every roof-load of water straight back against the structure. We bury them in Schedule 40 PVC and run them out to somewhere water is welcome.

Only if the drainage is fixed underneath it. Turf laid over a base that holds water rather than shedding it is a puddle with a lid on it — the water is still there, you just cannot see it. On a wet site the drainage is the job and the turf is the finish.

What is underneath, in both directions. Poor base preparation is what makes a patio settle, and clay-heavy soils left uncompacted plus freeze-thaw will find whatever part of it was rushed. So the excavation goes to the depth the surface and the soil actually require, the aggregate base is compacted in lifts, the fall is set away from the house before anything is laid, and the edges are restrained. None of it is visible on handover day, which is exactly why it gets skipped.

Lighting, planting and systems

The parts of a garden that carry a current, a pipe or a root, and how each is specified for Kansas.

Low-voltage systems reduce maintenance and risk, and LED fixtures give you efficiency and longevity on top of that. It also makes zoning, dimming and smart control straightforward rather than an add-on.

It will if it was specified for one. Wichita’s seasonal climate requires weatherproof wiring and proper grounding, and proper installation is what avoids short circuits, burned-out fixtures and uneven coverage a year or two in.

Yes. Systems can be zoned, dimmable and smart-controlled, with automatic timers and motion sensors where they earn their place. Zoning is what lets you light a path without lighting the whole garden.

It is one of the best reasons to install it. A pet-friendly dog run gives you a surface that does not turn to mud, does not get dug up, and can be hosed down — provided the base underneath it drains. Ours are built with a drainage layer and a perforated pipe for exactly that.

As part of a build, yes. Drip irrigation goes into beds on renovations of any size — subsurface drip through the Kumar Residence beds, drip through the front beds at Anderson, comprehensive drip across the Grainger property. It goes in with the planting rather than over the top of it, while the beds are still open.

The posts, and the ground they go into. Cedar privacy fencing, decorative iron and mixed-material runs all sit on structural post systems set for what is going on top of them and for the soil underneath — clay-heavy ground and freeze-thaw move anything that was never based for them. The panel is what you look at. The post is what decides how it looks later.

Yes — it is one of the best times of year to install many trees, shrubs and perennials, because cooler temperatures reduce heat stress while giving roots time to establish. It is also the season the schedule fills first, so the planting window and the booking window are not the same thing.

Proof

Over 30
years of combined experience
One
team, from the drawing to the build
50 / 50
upfront, then on completion

Still stuck

Ask us the one we missed.

If your question is not above, it is one worth answering properly rather than in a paragraph. Send us the project below, or call: either way the answer comes from the person who would run the job — not a brochure, and not a callback script.

We are typically booked out 2 to 4 weeks depending on the season. If you would rather talk, call or text (316) 516-0557.

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